Shipping and delivery.

Most listed pieces are prepared to ship within 1–2 business days after payment confirmation unless the product page or order confirmation states a different timeline.

United States orders should include a valid shipping name, address, ZIP code, and delivery contact information. Final delivery speed depends on the selected carrier service.

International buyers are responsible for customs duties, import taxes, brokerage fees, and local charges that may apply. Customs processing can delay delivery and is outside the seller’s control.

Orders ship to the address provided at checkout. Buyers should correct address issues before payment is completed.

Carrier tracking should be reviewed first. If a package appears lost or delayed, contact Ruby with the order details and shipping address used at checkout.